Knowledgebase
Mass update feature

Mass Update

The mass update feature allows you to apply a change across all or a large set of users. For example, if you have loaded
users as silent users you may want to change them to an end user to ensure they receive the quarantine digest and can login
into the system.

  1. While logged into the user interface, navigate to the Users & Groups > Users tab.
  2. Select the number of users that you would like to apply mass update
  3. Select Mass Update from the Action drop down list.
  4. Select the appropriate option from the list displayed
  5. Click Update Users.

Mass update settings explained:

Assign to group:  Assign selected users to a particular group

Role: Change role for selected user accounts i.e. Channel admin, Org admin , End user ,     

           Silent user, Functional accounts

Receive Reports: Enable / Disable receiving quarantine digest for selected users

Report only if new messages: Receive reports for only new messages

Interval between report checks: Time interval options between consecutive reports

Digest delivery start time: Set time when digests should be sent

Change Password: Setup a new password for selected accounts

Confirm Password: Confirm new password for selected accounts

Send Welcome Email: Send welcome Email to selected end users (not silent users)

Reset passwords for selected users: Send password reset Email to selected end users


When changing a silent user to an end user, a welcome email will not be sent unless the 'send welcome email' option is selected during the update, as shown below:

 

MassUpdate

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