Knowledgebase
Wildcard does not work for filter entry

Wildcard character does not work properly for created entry

The current wildcards are the asterick (*) and question mark (?) characters. These characters are only valid in the username portion of an email address, i.e.:

*@domain.com

test*@domain.com

 

The Proofpoint Essentials platform does not accept a wildcard in the domain portion, i.e.:

*@*.domain.com

*@test*.com

If your filter is set-up with a wildcard entry in the domain portion of your filter, this is a cause of the filter not working properly.

If you have an email filter that is not functioning with a wildcard, check against other filters that may be over-riding this filter.

 Note: If the filter is incorrect, the error presented is: ‘Email address “test address” does not seem valid.’

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