Knowledgebase
[Setup Step 2]: Creating Users

This KB article will be for creating user accounts after the domain has been created [Setup Step 1]. If SMTP Discovery is not being used then users will need to be created before they can receive/send emails.

SMTP Discovery - Proofpoint Essentials will accept emails addressed to your domain until the email address is marked as invalid. Any email that is scored below the spam threshold will be delivered to the mail server. That email address will then be added to the discovered list. For detail procedure please click SMTP Discovery

The steps to start importing users are as follows:

While logged into the user interface, navigate to Company Settings > Import users tab

There are three options to import users:

  1. Active Directory - Uses your Active Directory to import users
    1. How to Enable Active Directory Sync
  2. Azure Active Directory - Uses your Azure AD to import users
    1. http://support.proofpointessentials.com/index.php?/Knowledgebase/Article/View/231/0/azure-active-directory-sync
  3. CSV - A csv file will be used to import users
    1. Steps for adding users by CSV upload

LDAP synchronisation requirements

For Proofpoint Essentials Email filtering LDAP synchronisation to work correctly, make sure that you can receive incoming LDAP (TCP port 389) connections from our IP addresses, which are:

Please review our actively maintained list: IP Address List

Important Note: Remember that changes here take place every half hour. (Top and bottom of the hour)

Additional Information:  These steps are also located in the Getting Started Guide

[Setup Step 1] - Instructions for activating Proofpoint Essentials for a domain's inbound email

[Setup Step 2] - Current Step - Instructions on importing users

[Setup Step 3] - Firewall lockdown options for Email & LDAP Discovery

[Setup Step 4] - Instructions for changing MX records

[Setup Step 5] - (Optional): Instructions on activating Proofpoint Essentials for an organization's outbound email

[Setup Step 6] - Configuring additional features

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