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UI Logs say “Delivered” but email is not in my Inbox
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UI Logs say “Delivered” but email is not in my Inbox
When looking in your Proofpoint Essential Logs, and you see an email that has a STATUS of “Delivered” but it is not in your inbox. There are a few things to check:
Click on the “Detail” Button and scroll down to “Delivery”. You will see something similar to the following:
Status: Delivered The 250 Hand-Off response verifies that your mail server accepted the email from our dispatch server. At this point, the message has left our control. You can use the internal ID given by your mail server to trace the email, and also check your other Inbox folders (Junk etc) | |
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