Knowledgebase
Add a new domain to an existing account

Adding a new domain to an existing organisation account

As the admin, adding a new domain is simple and quick to achieve in these steps.

  1. Go to Company Settings
  2. Go to the sub-heading Domains
  3. Click the New Domain button
  4. Enter a single domain in and press save
    1. Specify domain name exactly e.g. mycompany.com or mycompany.net do not use www or http:// text as it will be seen as invalid
    2. remember each domain is distinct
    3. wildcard sub-domains are not accepted
    4. A sub-domain is a separate line entry adding a new domain.
  5. Enter the primary SMTP destination server IP address where email to the newly added domain should delivered.
  6. Repeat steps 3 - 5 until done adding domains.

NOTE: please double check all entries before proceding as any errors my cause the loss of relayed email.

Enabling outbound relay

As you are setting up a domain, you may want to also see if you want to set-up outbound relaying at the same time. Please see these steps to go forward:

http://support.proofpointessentials.com/index.php?/Knowledgebase/Article/View/30/11/setting-up-outbound-email-relay

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