Knowledgebase
Virus detection with Proofpoint Essentials

Email viruses change extremely frequently and are becoming so sophisticated that no system can catch everything. Often the first time a new virus or virus variation is observed anywhere is when it hits email filtering systems, and so at this time the signature is not available in the latest files provided by the anti virus labs.

Proofpoint Essentials is at the cutting edge of catching all known viruses, but as explained, occasionally we will see an occurrence of a new one slip through.

For those cases, we take the details the customer provides us on the virus that has not been detected by our product & ensure that the correct procedures are followed to ensure this virus will be caught the next time.

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