Knowledgebase : Setup
       
New domains being enabled for email relay purposes will require a simple step to verify domain ownership. This industry standard verification technique is part of Proofpoint’s ongoing efforts to improve the security posture for our customers. WHAT IS DO...
In order to register a domain for email relay within Proofpoint Essentials, you will need verify ownership of the domain. STEP 1: CREATE YOUR DOMAIN IN PROOFPOINT ESSENTIALS * Login to Proofpoint Essentials * Click on _Company Settings_ * Click ...
In order to register a domain for email relay within Proofpoint Essentials, you will need verify ownership of the domain. STEP 1: CREATE YOUR DOMAIN IN PROOFPOINT ESSENTIALS * Login to Proofpoint Essentials * Click on _Company Settings_ * Click ...
  When moving from one filtering service to another, or setting up for the first time, there are steps to include when setting up Proofpoint Essentials that may be forgotten outside of our standard steps. Remember to add in our IP ranges [http://suppo...
For customers who are using Office 365 or any other platform that will only accept CIDR format ranges of /24 185.132.180.0/24 185.132.181.0/24 185.132.182.0/24 185.132.183.0/24 185.183.28.0/24 185.183.29.0/24 185.183.30.0/24 185.183.31.0/24
HOW DO I SETUP A DISCLAIMER FOR OUTBOUND EMAIL? When you avail of the Proofpoint Essentials Outbound Relay service, you can setup a bespoke disclaimer for all outbound email sent out from the registered organisation. Simply, Login to the Interface > C...
WHAT IS PROOFPOINT ESSENTIALS EMAIL MANAGEMENT PLATFORM? The service accepts and processes mail on behalf of its' subscribing customers. It passes safe traffic on and captures viruses, spam or any malicious content based on the unique set preferenc...
You can have your company's mail server use the Proofpoint Essentials SMTP server for outbound mail. This will use the same scanning as the inbound mail. In addition, using the Proofpoint Essentials SMTP service will allow you to see the messages in th...
Choosing the SMTP Discovery method to add customer accounts will require a certain amount of on-going management attention and administration to ensure accounts are up to date and license balances are accurate. To make this process more manageable for y...
When I receive an email to my Office 365 account this email has failed SPF checking by Office 365 e.g. Authentication-Results: spf=fail (sender IP is xx.xxx.xx.xx) When routing mail through an Email Security service such as Proofpoint Essentials, the ...
When a subscribing organization is using the Proofpoint Essentials service the minimum configuration is that one single domain is filtered by the Proofpoint Essentials service and adding users to the Proofpoint Essentials interface is an essential part of...
Proofpoint Essentials filters email for viruses and spam, along with some admin/user defined rules. The service is cloud based (no on premise hardware) and acts as a go-between the internet and your mail server. This is accomplished by modifying the ma...
USING ZIX WITH PROOFPOINT ESSENTIALS In the event that a customer is using Zix as a secure webmail application as opposed to Proofpoint Essentials encryption solution, we do support the configuration on the Proofpoint platform. To avoid any potential de...