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Proofpoint Essentials does not currently support remote journaling for Office 365. Only standard (local) journaling is supported.  There are certain configuration scenarios that could be used to simulate local journaling (i.e., Rules that bcc emails to ...
GENERAL OVERVIEW The Proofpoint Essentials service does not provide a direct journaling service. Journaling is done on the mail server side with our service. Customer will need to gather the messages on their mail server side, by collecting the messages a...
Ensure that no capital letters are being used when searching. For example, searching for aaron.thompson@maildistiller.com [1] would return results, whereas searching for Aaron.Thompson@maildistiller.com [2] would not. We are hoping to correct this beha...
If you have large amounts of email to load and an Internet connection with limited bandwidth, the time required to prepare and ship a portable storage device to Proofpoint Essentials can be a small percentage of the time it would take to transfer your ...