Knowledgebase : User Interface
       
This KB article will walk you through how to create a filter rule for specific extensions and/or filenames and block them from end users. In addition, you may want to review these articles for a more broad view on our filters: * Essentials Filte...
Adding a new domain to an existing organisation account As the admin, adding a new domain is simple and quick to achieve in these steps. * Go to Company Settings * Go to the sub-heading Domains * Click the New Domain button * Enter a single...
REGISTERING FUNCTIONAL ACCOUNTS MANUALLY 1. While logged into the user interface, navigate to the USERS & GROUPS > click on FUNCTIONAL ACCOUNTS tab. 2. Click on ADD A FUNCTIONAL ACCOUNT button. 3. Enter the NAME. 4. Enter the EMAIL ADDRESS....
CHECK WHEN USER DIGEST LAST RAN These are the steps to see when the user's digest last ran * Log into your user portal, i.e US1 or EU1. * If you are a partner, look through your customer list by searching. * Once the domain is located, go to t...
You can create an administrator account by creating a new user or editing an existing user and then changing the desired user privileges to Organisation Administrator or above:
To delete an account and its assigned email addresses from the Proofpoint Essentials platform, please complete the following steps: * Log onto the Proofpoint Essentials portal as an Administrator * Select Users & Groups tab * Search for the s...
THE QUARANTINE DIGEST: The Digests tab provides access to the Quarantine digest settings and facilitates the ability to generate a new and current summary report for the end user. An example Quarantine Digest is shown below:   The generated report c...
The Inbound sender DNS check option provides an additional layer of protection against spam and helps ensure that inbound messages that might not have a destination to bounce to are not allowed in. The proper step to address this is to get the sender t...
After completing the activation process, follow these steps to log in: 1. Open a web browser and go to: US1 [1] or EU1 [2] as appropriate to your organisation 2. Enter your login email address and password. You will receive your log on inform...
PLEASE FOLLOW THE BELOW STEPS TO ALLOW USERS TO RECEIVE A WELCOME EMAIL. * Select Users & Groups * Check the checkbox beside the user(s) you wish to send the Welcome email to * Select Mass Update from the drop down list * Check the Send Welcom...
The Access Control page is used to limit the permissions of a system role that is assigned to a user who has rights to access Proofpoint Essentials. There are 5 roles available to Proofpoint Essentials users and they operate with the following permission ...
WILDCARD CHARACTER DOES NOT WORK PROPERLY FOR CREATED ENTRY The current wildcards are the asterick (*) and question mark (?) characters. These characters are ONLY VALID in the username portion of an email address, i.e.: *@domain.com test*@domain...