Knowledgebase: Licensing
What is the process to re-parent an organisation if the re-seller or approved partner account changes?
Posted by Warren B, Last modified by David Szoke on 05 January 2018 06:42 PM

In order to move an organisation under a different re-seller or approved partner account we will need written confirmation from a contact at that organisation.

Please have the organisation admin send an email to requesting that their account be re-parented under new re-seller / approved partner ‘X’.

A member of the support team can then action the request and re-parent the organisation as appropriate.

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