Frequently Asked Questions (FAQ)

Q. What packages is Data Loss Prevention included in? 

•  Data Loss Prevention is included in the Business, Advance and Professional package.

 Q. How is Data Loss Prevention enabled? 

• Data Loss Prevention can be enabled or disabled on the Proofpoint Essentials features page.
• Data Loss Prevention is disabled by default.
• At present, only Proofpoint Admins and Proofpoint Staff can enable the DLP feature.

Q. Do the logs report on Scan information? 

• No. Logs will only indicate which filter caught the message but it will not identify the Smart Identifier or Dictionary.

Q. Can a user see the terms included in the dictionary? 

• No, not as this time.

Q. Does Proofpoint Essentials support custom dictionaries?

• No, not as this time.

Q. Is Data Loss Prevention available for customers on trial? 

• Yes.

Q. How do I know Data Loss Prevention is enabled?

• On the Company Settings main page: Data Loss prevention will state "Active."
• Go to the Filters. When creating a filter, two new items appear:
  • Smart Identifier Scan
  • Dictionary Scan

Use the following links to learn more: 

• Smart Identifier
• Dictionary