Knowledgebase: Legacy Email Archive
Does the archive support remote journaling for Office 365?
Posted by Warren B, Last modified by Chris Moores on 04 July 2018 06:03 PM

Proofpoint Essentials Archiving does support Office 365 through SMTP (Simple Mail Transfer Protocol).  This connection method allows customers to remote journal their email to a unique SMTP address supplied by Proofpoint Essentials. This is the preferred method for connection: support is available for both Local Exchange and Office 365.

Proofpoint Essentials Legacy Archiving does not currently support remote journaling for Office 365. Only standard (local) journaling is supported.  If journaling support for Office 365 is required the new Archiving interface must be used.  This can be enabled under the Company Settings > Features menu by enabling the option for "Enable Email Archive".