Knowledgebase
Register for Encrypted Email - SecureMail Portal

This is a guide on the steps and process for registering with Proofpoint Essentials SecureMail Portal

Main Steps:

- Receive Encrypted Email from sender

- Register

- Confirmation email , Confirm account after Registration 

- Login 

Process:

Recipient receives Encrypted Email:

- Click on View Encrypted email 

You will re-directed to login.proofpoint.com, Please enter/ensure your email address is the same as the Encrypted email was sent to

- Enter/Ensure email address is correct 

- Click Continue 

- Fill in the form : "Please Register to Continue"

You will then see "Thank you for registering! Just one more step" , You will be sent an email to the registered address with instructions on how to complete your registration

* Please do not request another confirmation email for at least 10-15 minutes, If you request a further confirmation email, this may cause you to see error's similar to "Server IP address could not be found". If you do request a further confirmation email, ensure that you are selecting the most recent email sent for confirmation*

- Click on confirm 

You should now be registered successfully and be able to see your Encrypted mailbox 

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