Knowledgebase
What is Email Encryption?
Situation
  • Senders want to keep email private.
  • Senders do not want the messages saved on recipient side.
  • Sender wants to ensure message does not breach privacy laws.
  • Make an outbound email private.
  • How to get Encryption?
Solution

Encrypted email is built to send private data over email. Without encryption, a message can be grabbed in transmission between end-point servers.

  1. Essentials Encryption
  2. How to get Encryption
  3. Enable Encryption
  4. Accessing Encrypted Email

Essentials Encryption

Learn more about Essentials Encryption here: Proofpoint Essentials Features & Benefits.

  • Organizations can create filters that automatically identify outbound emails that should be encrypted.
  • End-users can trigger encryption by using predefined tags in the email subject line, and strip it.
  • Other items can be set-up as a trigger for encryption, i.e. Data Loss Prevention.
  • Proofpoint Essentials users, including the original sender and internal recipients can compose, read and respond to all encrypted emails in their inbox.
  • External users must use Secure Mail (web-based interface: https://inbox.proofpoint.com) in order to read and respond to encrypted emails they received.

How to get Encryption

Encryption is included with these packages: (more on Proofpoint Essentials packages)

  • Advanced
  • Professional
Note: If trialing, you can enable encryption. Once the trial is over, the product is automatically turned off, and the filters are removed from view.

Enable Encryption

If you have already the packages mentioned above, make sure Encryption is enabled on the Features tab.

This KB article will help you turn on encryption services and manually set-up the custom filters: Email Encryption Set-up.

Accessing Encrypted Email

After an encrypted email goes through the process, recipients will access the message here: https://inbox.proofpoint.com

(0 vote(s))
This article was helpful
This article was not helpful

Comments (0)