Knowledgebase
Where do I start for my Encryption needs?
Situation

Where do I go to learn about Encryption and the problems incurred while using it?

  • What is encryption?
  • How do I set-up encryption?
  • I am having some issues with using encryption services?
Solution

Guidelines of where to start looking for Encryption and how to review some items with the encryption services:

  1. What is Email Encryption?
  2. How to set-up Email Encryption
  3. Proofpoint Essentials Email Encryption Plug-in for Outlook
  4. Register for Encrypted Email - SecureMail Porta
  5. How to Reset my password for the Encryption Portal
  6. Error with opening encrypted emails & attachments
  7. Using Zix with Proofpoint Essentials
  8. Is Proofpoint Essentials Encryption service NIST 800-171 compliant?

What is Email Encryption

What is Email Encryption?

Please see this introductory knowledge base (KB) entry on what encryption is. It describes what it is, and what it can be used for.

How to set-up Email Encryption

How to set-up Email Encryption

This KB goes through a step-by-step process on how to configure the filters needed for outbound email encryption

Proofpoint Essentials Email Encryption Plug-in for Outlook

Proofpoint Essentials Email Encryption Plug-in for Outlook

This KB has links to download the plug-in, and how to install, and review that the installation is correct.

Register for Encrypted Email - SecureMail Portal

Register for Encrypted Email - SecureMail Portal

This KB is a how-to guide on how to register for a Proofpoint cloud account to log-in and view encrypted emails.

How to Reset my password for the Encryption Portal

How to Reset my password for the Encryption Portal

At times, Proofpoint Enterprise customers will ask how to reset their cloud password. This KB works for both our Enterprise and Essentials customers.

Error with opening encrypted emails & attachments

Error with opening encrypted emails & attachments

Common errors on this KB when trying to access an encrypted email or seeing attachments in the secure mail portal.

Using Zix with Proofpoint Essentials

Using Zix with Proofpoint Essentials

This KB shows a possible work around with using the Zix services.

Is Proofpoint Essentials Encryption service NIST 800-171 compliant?

Is Proofpoint Essentials Encryption service NIST 800-171 compliant?

Yes, we are. See this KB for a more detailed explanation.

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