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AD Sync(9) [Setup Step 3]: Firewall lockdown options for Email & LDAP Discovery Active Directory Error Codes Active Directory settings AD Sync - "The procedure seems to have been successful"	Anti Virus(1) Virus detection with Proofpoint Essentials	API	Archive(14) Archive connection failing with error “There was a problem connecting to the server” when performing connection test Archive connection test is successful and is retrieving some email from journal account but connection is often stopping Configuring Journaling for Exchange 2013/2016 via IMAP Configuring Office 365 Remote Journaling
Automation Settings(10) DLP - SSN Error when saving a filter: Email address pattern 'example@domain.com, *@domain2.com' contains invalid characters Essentials Filters: Expanded overview Essentials Filters: File extensions	Azure Sync(2) Azure Active Directory Sync Office 365 Account Login	Branding(1) Partner Branding	Digest(6) Digest Report not received Digest Settings Error Releasing from Digests General Failure Message in Outlook when trying to use the Digest
Emergency Inbox(3) Emergency Inbox How to access Emergency Inbox Spooling Alerts	Encryption(8) Encryption Portal Password Reset Error with opening encrypted emails & attachments How to set-up Email Encryption Is Proofpoint Essentials Encryption service NIST 800-171 compliant?	Inbound Mail Flow(53) '552 5.3.4 Message size exceeds fixed maximum message’ even though Email size is less than max receive size [Setup Step 4]: Instructions for changing MX records 554 5.7.1: Relay access denied Acceptable Use Policy for Inbound and Outbound Email	Instant Replay(2) Instant Replay Feature explained Trouble-shooting possible email delivery problems using the Proofpoint Essentials Interface
Licensing(5) Customer Account Settings Licensing Terms Of Service & EULA What happens if I don’t renew?	Logs(11) Bounces and Deferrals How to get the Permalink of an email log entry Log Details Button Releasing emails from Quarantine	McAfee Migration(1) McAfee Migration Tool Documentation	Outbound Mail Flow(53) '552 5.3.4 Message size exceeds fixed maximum message’ even though Email size is less than max receive size [Setup Step 5]: (Optional): Instructions on activating Proofpoint Essentials for an organization's outbound email 554 5.7.1: Relay access denied Acceptable Use Policy for Inbound and Outbound Email
Provisioning(51) [Setup Step 1]: Instructions for activating Proofpoint Essentials for a domain's inbound email [Setup Step 2]: Creating Users [Setup Step 3]: Firewall lockdown options for Email & LDAP Discovery [Setup Step 4]: Instructions for changing MX records	Reporting(5) Building and Sending Reports Disable Quarantine digest for functional accounts in bulk Inbound / Outbound UI Stats for Users Ticket Priorities and Service Level Agreements (SLA)	Social Patrol(1) Proofpoint Essentials Social Media Account Protection	Spam(20) Acceptable Use Policy for Inbound and Outbound Email Adding a Spam-reporting footer to inbound email Advanced Steps for Managing False Positives and Negatives Customer suddenly started receiving an inordinate amount of unwanted email
Templates(1) Customer Templates	URL Defense(1) URL Defense Settings Explained	User Interface(24) Add a new domain to an existing account Certificate Error for Users accessing Proofpoint Essentials user interface when running Windows XP and Internet Explorer. Change EU1/US1 login password Check when user digest last ran	User Management(11) Adding AD Functional accounts manually Customer list information Determining who receives SMTP Discovery Report Groups Vs Functional Accounts
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[Setup Step 1]: Instructions for activating Proofpoint Essentials...

This KB article assumes that an organisation account has been created in Proofpoint Essentials, and a privileged user account exists and is being used to manage this organisation. If you have a question related to POP or IMAP, please see the knowledge bas...

Proofpoint Essentials Data Center Information

SPECIAL NOTE: *Use only the data center that was assigned to your company. Failure to use the correct data center will result in LOST MAIL due to rejections. *Please ensure you add our IPs to your firewall's white list. If your firewall runs a blackli...

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