Knowledgebase
   


This KB article assumes that an organisation account has been created in Proofpoint Essentials, and a privileged user account exists and is being used to manage this organisation. If you have a question related to POP or IMAP, please see the knowledge bas...
Step 1: Requesting an email archive Import To begin an import you must first open a ticket via the Support portal.  * While logged into to http://support.proofpointessentials.com [http://support.proofpointessentials.com] click SUBMIT AN ARCHIVE REQU...
 SPECIAL NOTE: *Use only the data center that was assigned to your company. Failure to use the correct data center will result in LOST MAIL due to rejections. *Please ensure you add our IPs to your firewall's white list. If your firewall runs a blackli...
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