Knowledgebase : Email Archive
       
ESSENTIALS EMAIL ARCHIVE help documentation is located within the Essentials User Interface. To access this content: * Login to Proofpoint Essentials user interface. * Click on the ? (Help) icon located in the top right hand corner of the user int...
Step 1: Requesting an email archive Import To begin an import you must first open a ticket via the Support portal.  * While logged into to http://support.proofpointessentials.com [http://support.proofpointessentials.com] click SUBMIT AN ARCHIVE REQU...
PRE-REQUISITE These instructions are for the current archive service, not the legacy archive. JOURNALING IN EXCHANGE 2013/2016 Exchange 2013/2016 provide multiple methods for journaling including: * REMOTE (SMTP) JOURNALING [HTTP://SUPPORT.PROOFPOI...
Office 365 uses Remote Journaling (SMTP Journaling).  This guide will go over the full configuration for both Proofpoint Essentials and Office 365. PROOFPOINT ESSENTIALS ARCHIVE CONFIGURATION * Click on the Archive tab.  If only the current Archive ...
PRE-REQUISITE These instructions are for the current archive service, not the legacy archive. JOURNALING IN EXCHANGE 2013/2016 Exchange 2013/2016 provide multiple methods for journaling including: * Remote (SMTP) journaling * A copy of all emai...
Proofpoint Essentials Archiving does support Office 365 through SMTP (Simple Mail Transfer Protocol).  This connection method allows customers to remote journal their email to a unique SMTP address supplied by Proofpoint Essentials. This is the preferred ...